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FAQs

Existing customers can expect a prompt response for urgent matters. For everything else, we will respond to you within 72 hours.

What Happens if My Cleaners Leaves or Gets Sick?

Our dedicated management team at All Clean Restoration is committed to providing you with a seamless transition in the event that your cleaner(s) decides to leave or falls ill. We understand the importance of maintaining uninterrupted service, which is why we promptly arrange replacement cleaner(s) for you. Rest assured that your requested schedule will remain unchanged, ensuring that your cleaning needs continue to be met without any disruption to your satisfaction.

Do I Need to Arrange Car Parking for My Cleaner?

At All Clean Restoration, our team of skilled cleaners is committed to providing top-quality service to our valued clients. While some of our cleaners prefer using public transport, we understand that most will arrive at your location in a car. To ensure the utmost convenience for our dedicated cleaners, we kindly ask that you arrange suitable parking and cover any permit fees that may apply. By doing so, you’ll help us maintain a smooth and efficient cleaning process, allowing us to focus on restoring cleanliness to your space. Thank you for your cooperation and support.

Unsatisfied with your clean? Here's what's next at All Clean Restoration.

If you are dissatisfied with the cleanliness of your space, All Clean Restoration is here to help. We are dedicated to providing top-notch service and guarantee your satisfaction. In the event that you feel unsatisfied with your current cleaner or team of cleaners, we will promptly replace them with a more experienced professional, who will receive clear instructions based on your feedback. Our utmost priority is to ensure that your premises receives the exceptional service it deserves.

Can you look after a set of keys?

Yes, at All Clean Restoration, we provide a secure key holding system. This convenient option allows your cleaners to access your property at your convenience, even when you’re not available. Please feel at ease knowing that the choice to utilize this system is completely up to you as it is not obligatory. Our utmost priority is ensuring your satisfaction.

Ready to get started?

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Give us a call on 07378555303 or 01183437006

 

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